They're doing their best despite the ills of the NHS
This practice does not support full time workers!!!!
Leaving on a trip without vital medical....thanks so much
Unable to get to see a GP at Slade Green medical centre
Great service, friendly staff and good advice
Used to be good now the pandemic is excuse for bad practice
Amazing advice from friendly Pharmacist who listened to me.
Great experience during my last two appointments.
17 days waiting and still no appointment
Great support for disabilities and mental health.
Impossible to get appointments for non urgent matters
Terrible service & no appointments for weeks
No Covid Test = No Consultation (In some cases)
They need a Proof reader and a better bed-side manner
Gone downhill since emerging with West Malling Surgery
Great practice brillant reception staff and exceptional GP
Excellent practice, has transformed my life
Usually great but reception ruins it I'm afraid
Is there actually even a doctor present?
A Shambles of service, should be closed down
Great staff - flu clinic not quite as good as usual
Fantastic service from both the receptionist and GP
Always incredibly helpful and professional!
Professional attention and excellent facilities
Very poor management and operation at centre at present
Making sure I'm getting an all over check-up!
Terrible Appointment Availability and Booking System
Best practice around! lovely staff, very well organised
Superb Doctors Surgery with amazing staff
Awful receptionists let the practice down
Disappointment -  admin /reception staff
Excellent & Friendly practice, 100% recommended!
Waiting scan results in pain-contradictory receptionists
Disappointing GP Practice and care given to my mother
Great Practice, professional and extremely helpful.
3 days for booking an appointment and still not enough
Excellent service.  Extremely helpful doctors and staff
I feel very lucky to be registered at Tregenna.
Slow adopting tech and now hiding behind it
Worst GP Practice i've ever encountered.
Good GP care but reception/telephone staff are poor
Roundwell is so much better than you realise...
No deaf awareness,doctor not reading notes beforehand
Never had a worse experience than this practise
Communication and inclusion of patient in processes?
Waited over 1 hour and 40 minutes on hold!
Not fit for purpose needs new practise management
Great organisation for Covid vaccination
Excellent and Wonderful GP Practice and Health Centre
Fantastic Practice and service yet again !!!!
Extremely efficient booster vaccine service
Their expertise and kindness are a study in best practice
Receptionist has more power nowadays then GPS!!!
appalling booking  experience for a routine test
Elderly mother can’t book an appointment
what was a great docs is now terrible!!!!!
When you eventually get to talk to a GP it’s great.
Extremely rule and unprofessional staff!!!
Brilliant management of mass vaccination
Just when you think they can't get worse.... they do
Receptionists making decisions that are medical
Taken months to get test results for a scan!
Normally the service at this practice is good
You are not welcome to call this practice
Atlantic Medical Group ruining local health care
support unavailable for emegency food bank /energy
The GPs I’ve seen of late have been excellent.
Doctors and nurses are awesome, reception staff are horrid
Very helpful and professional locum Doctor.
Urgent situation given their urgent attention
Hackney NHS  vaccination Centre Green lanes
Clinically knowledgeable and timely compassionate care
Above and beyond service - faith in humanity restored
Combining efficiency and professionalism with friendliness
My Parents Surgery Needs Great Improvement..........
Good service during very challenging years
Cant get contraceptive - No appointments available
A great practice with good staff apart from receptionists
Not good will sadly be leaving the practice
GPs are always great - excellent reception staff
Rude and do not listen & where are feedback links on website
Issues  with Reception Staff and Follow Ups
great practice . very friendly and proffesional
Staff very Helpful New Phone System is Fantastic
Terrible understanding of mental health issues
A new telephone system but same old results
Always an excellent, fast, friendly service
Good GPs, Unacceptable reception and admin
Excellent communication at this practice
Great service both on vaccinations and general issues
First Class practice with exceptional staff
Seen very quickly by a Doctor eventually
Awful! Left me without essential medication
Great Doctor, if you get to speak to one !
A BIG THANKYOU - congratulations to a wonderful team.
Great practice, friendly and efficient staff
Poorly organised and non patient friendly practice
Current system is impractical and not reassuring
Unreasonable way of making appointments and more problems
I am left speechless after my experience with this surgery
THE MOST UNCARING PATRONISING GP RECEPTION STAFF
Excellent Practice (5*) with wonderful staff, thank you!
FANTASTIC!! Restored my faith in the NHS
Poor communication regarding covid vaccinations
Fantastic turnaround times and really professional service
Incompetent reception staff needs improvement
Lovely staff but almost impossible to get appointments
Observation on Patient Reviews/Blood Tests
Certain members of the reception team need better training
Dispensary gone downhill. Incompetent, slow & often rude
Making It hard for patients to receive care
Impossible to speak on the phone with my GP
Brilliant care and an efficient service.
Reassuring consultation plus supportive end of life care
Cannot recommend this practice highly enough - Thank you
Confusion and unable to get through on the phone
Trying to contact this surgery by phone is pointless.
These people are helping me above and beyond the usual call
Dying is less painful than using this surgery
Caring and dedicated staff and clinicians
Your Request For Feedback 2nd November 2022
Bot great service at all staff is rude and not listening
Registered patient letter for my kids from this GP
Unprofessional, Rude & No Way To Run A Medical Practice
The appointment system needs to be overhauled.
Honestly, you’re better off not having a GP
Efficient , professional and excellent care
Worst GP surgery for several reasons - see below.
Professional, empathetic and well organised health care.
Quite possibly the worse practice in London
Miserable receptionist needs people skills.
Speaking with a receptionist seems like the only service.
Really Tried to help me, it was appreciated
Awful service booked appointment dr never called
Poor communication and disjointed service
Extremely rude and disruptive receptionists
Very bad practice and arrogant receptionists
Why is it do difficult to get an appointment
Great practice, wouldn't go anywhere else.
Terrible practice - bad admin & don't do as they promise
Dr's amazing, if you can get through to them!
Didn't think SVC could get any better but it just has!
Great GP’s but not so helpful receptionists
Disappointing - lack of care for patients
Understanding practice 4 people with learning disabilities
Practise Under Immeasurable Strain I Feel
Thank you to nurse conducting smear test
Not been able to see a doctor in 3 years
Can’t get to speak to anyone on any line
Great surgery, shame about the rude receptionist!!!
Great practice - fab nurses, GPs and staff
Used to be good, i wish i could say the same
Patches system for requests is completely unacceptable
Great service, friendly and professional
Fast and reassuring response to online referrals
Covid restrictions hamper quality of service
Appointments for sick children are GOLDDUST
Really reassuring and thorough consiltation
Excellent first visit for Covid vaccination
Lovely staff, appalling service - pls save this practice!
Terrible Receptionist ruining an otherwise great practice
Quick and effective online appointment system
If I could give this place a 0 rating, I would
A surgery full of experience and kindness
Good care, poor administration and support